Support Centre
Frequently Asked Questions
Answers to the questions we hear most often about how Ntida Haberoria works, what it costs, and how your data is handled.
FAQ
Everything you need to know
If your question isn't covered here, reach out through our contact page and we'll get back to you.
What exactly does Ntida Haberoria do?
Ntida Haberoria connects to your exchange accounts and brings your trading and portfolio data into a single view. The platform applies AI-based analysis to help you understand patterns, exposure, and performance across every connected source, rather than checking each exchange separately.
Which exchanges can I connect?
Ntida Haberoria is built to work with a range of major exchanges through secure API connections. The exact list of supported platforms is available once you sign up, as we add and review integrations on an ongoing basis.
Is my exchange data safe?
Connections are made using read-only API access wherever the exchange supports it, meaning Ntida Haberoria can view your data without the ability to place trades or move funds. We recommend generating dedicated API keys with restricted permissions for use with any third-party tool.
Do I need trading experience to use this?
No. Ntida Haberoria is designed for people at different stages of experience, from those just starting to diversify their income to more established traders. The dashboard presents information clearly so you can decide how deep to go.
How long does setup take?
Most users connect their first exchange account within a few minutes. Once connected, data begins syncing automatically and populates your dashboard shortly after.
Can I connect more than one exchange account?
Yes. Ntida Haberoria is built specifically to unify multiple accounts and exchanges into one dashboard, so you're not switching between tabs or manually combining spreadsheets to see your overall position.
Does Ntida Haberoria give financial advice?
No. Ntida Haberoria provides data, analysis, and reporting tools to help you understand your own activity. It does not provide personalised financial, investment, or tax advice, and decisions about your trading remain entirely your own.
What happens if I disconnect an exchange?
You can revoke access at any time from your account settings or directly through your exchange's API management page. Once disconnected, Ntida Haberoria stops syncing new data from that account.
Is there a free trial or demo?
Details on getting started, including any trial options, are available when you click "Get Started." Pricing and plan information is presented clearly before you're asked to commit to anything.
Can I cancel my account whenever I want?
Yes. You're free to cancel at any time from your account settings. Please refer to our Terms of Service for full details on billing cycles and cancellation timing.
Who can I contact for further help?
If your question isn't answered here, visit our Contact page to get in touch with the team directly. We aim to respond to enquiries as promptly as we can.